Contact Us

A few notes before you contact us:

If you are wanting to inform us of really bad weather data being shown by our service, then thank you for your support!

We are currently reworking many areas of our service to help grow for the future, please let us know which City's data you are having issues with. Thank you!
  • Please use this contact form for questions or comments specifically related to our service. All other emails will be ignored and deleted.
  • A note about our service: If you require precise information that needs to be used for reference in a law case, claims, equipment calibration, or regulatory means, you need to find another solution that isn't provided by consumer-end reporting services like ours - you probably need the NCEI for that stuff. We may not have all the data or off by a few numbers. Having been said, we don't think any weather reporting service has exact information precisely where you are - because we know where data comes from and the third-parties whom are individually responsible for maintaining centralized equipment and sending out this data; some government-owned, some aviation-owned, some privately-owned. We have access to that data too and could use it too, if we think it's more accurate. But moreover, the power could have gone out, or the Internet, or a cow knocked over the station when it landing from being swept up by a tornado - hell, maybe a hobo peed on it (no offense to hobos) - anything could be the issue. Aside from nature, budgets and human-laziness are a major contributor to all things failing - bridges fail, buildings collapse, satellites fall to earth (some more so than others). We aren't the bad-guys if the weather is not absolutely correct, but we do try are [sic] very damnedest and are the last batch of the independent services doing this and barely holding on! As a thought experiment, are we wrong because you saw the same data over and over on other sites and apps - well yeah you did, because they are all using the exact same pay-to-play APIs to make a quick buck from ad clicks (but, the APIs are the ones making the real money) - which could be possibly "wrong" or "off" sometimes, perhaps, maybe?!
    we could tell you a secret, if you promise to be nice when contacting us
  • If you have a concern or a complaint but in the process want to: yell at us, call us names, or use snarky behavior - then instead please calm down and be respectful - we mean no harm. We are happy to immediately resolve issues that may have been overlooked or could use improvement for a better experience. Keep in mind that we are a small, independent, tiny, little, itty bitty, incy wincy company running on a wing and prayer - it is hard enough as it is to "compete" against the billion dollar weather reporting services owned by their billion dollar conglomerates, only then to be treated like crap by our visitors too! Things go wrong in life, but you can control how you react to them!
  • If you are a minor (Under 18 years of age), do not submit this form to us. Please have an adult handle any need to contact us.


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